We all learned to say please and "thank you" when we were little but did you know that, "please" at the beginning of a request is not always polite or that "Could you please...?" is not the most polite way of asking someone to do something?
Did you know that saying "sorry" does not necessarily mean an apology?
Are you able to offer condolence to a colleague or congratulate a business partner on his promotion or wedding?
This weekend workshop offers insight into how English native speakers achieve politeness in communication and provides you with the language for mastering everyday situations as well as for special occasions.
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